Terms of Service

Last updated: September 23, 2026

Authorized use

You must own or be authorized to administer every domain, mailbox and contact list used with the service. The platform may not be used for phishing, credential theft, unlawful bulk messaging, purchased-list spam or impersonation.

Email delivery

Delivery depends on your hosting environment, DNS, sender reputation, mailbox provider, recipient systems and message content. The Mail Hub cannot guarantee inbox placement.

Campaign compliance

Campaign users must maintain accurate sender identity, a valid contact address, consent or another lawful basis, and a functional unsubscribe process. Sending limits may be enforced to protect the platform and connected infrastructure.

Native prospecting

Prospecting tools may be used only for legitimate business research of public company websites and addresses the user is authorized to process. Users may not use the service to bypass authentication, probe private/internal networks, scrape private profiles, harvest protected personal data, or misrepresent inferred addresses as verified facts.

AI Sales Agents and intent automation

Users may configure agents to rank leads and prepare outreach. Autonomous Mode may send eligible messages only after an organization administrator explicitly enables it. A high intent score does not create consent and does not override suppression, verification, volume or lawful-basis requirements. First-party intent collection must be disclosed where required by applicable law.

Referral program

A referral reward is tracked only under the program rules shown in the member dashboard. A signup alone does not qualify the reward; the referred organization must become an active paid yearly member before a reward can be qualified, and payouts remain subject to platform review.

Third-party services

Google, Microsoft, IMAP/SMTP providers, DNS services and optional AI-provider integrations remain subject to their own availability and terms.