See what is already shipped, what is being refined now and what is planned next as Mail Hub continues maturing into a full paid email and outreach platform.
These capabilities are active today across the mail, growth and operations workspace.
A database-backed library of ready-made email templates and native campaign playbooks can now be searched by keyword, trigger, lifecycle stage and business goal, then applied without spending an AI request.
Mail Hub records when reusable catalog content is actually applied or a sample campaign is created, giving teams visibility into repeated workflows handled without an AI generation call.
Templates, campaigns, compose, administration and responsive layouts now share stronger spacing, control sizing, table behaviour and a unified content-library experience across frontend and backend.
Paid workspaces can build approved Business DNA and ICP profiles, combine first-party/public intent signals, rank warmer leads and run personalized outreach in Approval Mode or guarded Autonomous Mode.
Native Prospecting can surface people a company publishes in structured data on its own public website, then run transparent public/CRM/inferred/MX/optional-SMTP email discovery with confidence labels.
Organizations can collect approved website/product events or submit custom signals through scoped API tokens, while anonymous activity stays anonymous unless it matches an existing local contact.
Agent outreach stops on reply, contextual reply drafts are prepared for review, and weekly performance summaries feed future scoring/message insights without rewriting compliance rules.
Paid workspaces can connect Mailchimp with OAuth or Brevo with an encrypted API key, map subscriber lists, synchronize opt-ins/unsubscribes, export selected campaign emails and bring provider metrics back into Mail Hub.
Standard compose can now queue mail behind a configurable undo window or schedule it for a future date/time, with cancellation and delivery state visible in Outbox.
A live onboarding checklist now evaluates sender connection, domain health, compliance address, contacts and a real test send, then surfaces incomplete setup on Overview and Work Queue.
Platform administrators can create, pause and schedule frontend membership offers without editing PHP, while membership orders preserve offer, base-price and discount details.
Paid workspaces can review provider connections, authentication tests, message opens/actions, normal sends, campaign sends, failures, queue actions and shared-inbox changes per mailbox.
Paid teams can assign provider messages, set status/priority/due dates and add internal notes without modifying the underlying external email message.
Platform administrators can review schema migrations, worker runs, critical indexes, subscription drift, deprecated provider settings and legacy tables, then run explicit reconciliation or retention cleanup actions.
Suppression controls, one-click unsubscribe handling and safer campaign compliance workflows are active inside Mail Hub.
CSV contact import, consent tracking, reusable lists and campaign-ready audience management are built into the CRM workspace.
Campaigns record opens and clicks with unsubscribe and suppression support.
Organizations can save reusable messages/signatures and use a consistent email-safe renderer for compose, tests and campaigns.
MX, SPF, DKIM and DMARC review is part of the domain and deliverability toolset.
AI drafting, summaries, quick replies, campaign generation and message review are available on paid memberships.
Searchable self-service guidance covers provider connections, sending, campaigns, deliverability, AI, prospecting, CRM, billing and security.
The next workflow improvements being pushed toward production.
Rule-driven actions for mail activity, shared-inbox assignment, campaign events and pipeline changes are the next workflow layer.
Continue expanding team assignment, follow-up and workload views around the new collaboration metadata.
Near-term product expansion after the current polish pass.
Signed outbound events for campaigns, mailbox activity, contacts and pipeline changes so customer systems can react automatically.
Cross-channel reporting for mail delivery, campaign engagement, prospecting, CRM conversion and team workload.
Organization-level exports and configurable operational-retention controls with auditable administrator actions.
Larger enhancements we want to tackle carefully and responsibly.
Provider-safe sender reputation assistance and educational tooling without turning Mail Hub into a spam platform.
Additional mobile-first improvements for inbox triage, shared-inbox work, pipeline management and campaign review.
Additional provider-native connection options where secure OAuth/API support offers a clear advantage over standard IMAP/SMTP.